Privacy Policy

Your privacy matters to us at dravethonil

Last updated: March 2025

1. Information We Collect

dravethonil collects information you provide directly when using our budget calendar planning services. This includes personal details you share during account registration, financial planning consultations, and interactions with our platform.

Personal Information

  • Full name and contact details including email address and phone number
  • Postal address: 14 Winchester Rd, Anfield, Liverpool L6 0BR, United Kingdom
  • Financial planning preferences and budget categories you create
  • Communication records from customer service interactions
  • Technical information including IP address, browser type, and device identifiers

We never collect sensitive financial information like bank account numbers or payment card details. Our budget planning tools work with categories and amounts you input voluntarily.

2. How We Use Your Information

Your information helps us provide personalised budget planning services and improve our platform. We process data based on legitimate interests and your consent where required under UK GDPR regulations.

Purpose Legal Basis Data Types
Service delivery and account management Contract performance Contact details, preferences
Customer support and communications Legitimate interest Communication records
Platform improvement and analytics Legitimate interest Usage data, technical information

3. Data Sharing and Third Parties

dravethonil does not sell your personal information. We share data only with trusted service providers who help us operate our platform and deliver services to you.

Service Providers

  • Cloud hosting providers for secure data storage within the UK and EU
  • Email service providers for account notifications and support communications
  • Analytics services to understand platform usage and improve user experience
  • Customer support tools to manage and respond to your inquiries

All third-party processors are bound by data protection agreements and can only use your information for specified purposes. We require them to maintain appropriate security measures and delete data when no longer needed.

4. Your Rights Under UK GDPR

As a UK resident, you have comprehensive rights regarding your personal data. These rights ensure you maintain control over how we collect, use, and store your information.

Your Data Rights Include:

  • Right of Access: Request a copy of all personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Oppose processing based on legitimate interests
  • Right to Restrict: Limit how we process your information

To exercise any of these rights, contact us at info@dravethonil.com or +441902491033. We respond to all requests within 30 days and provide clear explanations of any actions taken.

5. Data Security and Protection

We implement robust security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our security practices align with industry standards and UK data protection requirements.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls limiting staff access to necessary information only
  • Automated backup systems with secure off-site storage
  • Multi-factor authentication for administrative access

Despite our security measures, no system is completely immune to threats. If we detect any data breach affecting your information, we'll notify you within 72 hours as required by UK GDPR, along with details about the incident and steps we're taking to address it.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide services and meet legal obligations. Retention periods vary based on data type and purpose.

Data Type Retention Period Reason
Account information Duration of account + 2 years Service provision, legal compliance
Communication records 3 years Customer service, dispute resolution
Analytics data 26 months Platform improvement
Marketing preferences Until withdrawn Consent-based communications

When retention periods expire, we securely delete or anonymise your data. You can request earlier deletion by contacting us, subject to any legal requirements to retain certain information.

7. International Transfers

dravethonil primarily processes data within the United Kingdom and European Union. When we transfer information internationally, we ensure adequate protection through approved transfer mechanisms.

For any transfers outside the UK/EU, we use Standard Contractual Clauses approved by the UK Information Commissioner's Office or transfer data only to countries with adequacy decisions recognising equivalent data protection standards.

8. Children's Privacy

dravethonil's budget planning services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately for removal.

9. Policy Updates

This privacy policy may change as we develop new features or update our practices. We'll notify you of significant changes through email or platform notifications at least 30 days before they take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Questions and Concerns

For privacy-related inquiries, data subject requests, or concerns about how we handle your information:

Email: info@dravethonil.com

Phone: +441902491033

Post: dravethonil Privacy Team
14 Winchester Rd, Anfield
Liverpool L6 0BR
United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner's Office if you're not satisfied with our response to your privacy concerns.